Privacy Policy

Last Updated: March 24, 2026

1. Introduction

Welcome to WoteMart ("WoteMart", "we", "our", or "us").

WoteMart provides a multi-tenant, multi-industry business management and commerce platform that operates across various platforms such as web, desktop, and mobile devices. This platform is designed to support businesses globally with robust offline-first capabilities, cloud synchronization, and multi-currency operations.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when using:

2. Scope of Services

WoteMart enables businesses to:

• Operate across multiple industries (retail, hospitality, health, etc.)

• Manage multiple business units and locations at one point

• Operate offline with synchronization whenever internet connectivity is available

3. Information We Collect

3.1 Information You Provide

We strictly collect information vital to provide a flawless experience for diverse users. The information you provide include:

• Full name

• Email address

• Phone number

• WoteMart account credentials (username and password)

• Business information (name, type, locations)

• Transaction data (sales, purchases, invoices)

• Inventory and product data

• User data (roles, permissions)

• Customer data entered by you into the system

3.2 Automatically Collected Information

In order to provide a suited support to our user, we automatically collect:

• IP address

• Device type and identifiers

• Operating system and browser type

• Usage activity and logs

• Crash reports and diagnostics

3.3 Device Permissions

By your leave, we may get access to:

• Camera (for scanning QR codes, receipts, product images)

• Storage (for saving documents, reports, and media)

You have full control of this allowance and may revoke permissions at any time through your device settings.

3.4 Offline Data Storage

WoteMart uses an offline-first architecture:

• Data may be stored locally on your device

• Data are synchronized securely to servers once internet access is established

4. How We Use Your Information

We use your information to:

• Provide, operate, and maintain convenient Services

• Facilitate business operations (inventory, sales, reporting, analytics)

• Enable a cross devices and locations data synchronization

• Improve system performance as well as user experience

• Provide customer support

• Deliver service-related notifications (updates, alerts, security notices)

• Detect vulnerabilities and prevent fraud, abuse, or security risks

5. Legal Basis for Processing (if applicable)

Depending on your jurisdiction, we process your data based on:

• Your consent

• Contractual necessity (providing the Service)

• Legal obligations

• Legitimate business interests (improving and securing the platform)

6. Data Ownership & Control

You retain full ownership of your data, WoteMart only acts as a data processor on your behalf. You control the access through roles and permissions.

7. Multi-Tenant & Business Architecture

WoteMart supports:

• Multiple businesses under one account

• Multiple industries within a single enterprise

• Multiple global locations for a single business

Data are logically separated and protected using role-based access control (RBAC).

8. Payments & Multi-Currency Transactions

WoteMart may integrate with:

• Mobile money services

• Payment gateways

• Financial institutions

In order to facilitate and simplify the process of payment.

We:

• Record transactions for operational and reporting purposes

• Do NOT store sensitive financial data such as full card numbers details (PINs, passwords, etc.)

9. Sharing of Information

9.1 Trusted Service Providers

We may share certain data with trusted service provider (provider who understand the sensitivity of the data shared and have robust as well as secured mechanisms of utilizing the data), for instance:

• Cloud hosting

• Analytics

• Notifications

These providers are contractually obligated to protect your data.

9.2 Legal Compliance

Note that WoteMart is governed under a certain set of laws. Therefore We:

• Comply with legal obligations

• Protect rights and safety

• Prevent fraud and abuse or promotion of any sort of abuse

9.3 Business Transfers

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

9.4 With Your Consent

In some scenarios the sharing of data We require an explicit authorization before proceeding with integrations of services.

10. International Data Transfers

Your information may be processed and stored in different secured countries servers. We ensure that appropriate safeguards are implemented to protect your data.

11. Data Retention

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

12. Your Rights

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by contacting Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

In order to exercise your rights, contact us on: privacy@wotemart.com

13. Data Security

We implement industry-standard measures:

• Encryption (HTTPS/TLS)

• Secure authentication

• Access control systems

• Traffic monitoring and logging

While we strive to protect your data, no system is 100% secure. Therefore we urge you to contribute to the securing of your data by following various good practices to restraint and protect the access to the system.

14. Children's Privacy

We consider that the services provided should only be accessible to a fully conscient person. WoteMart is not intended for individuals under 18. We do not knowingly collect personal data from children.

15. Third-Party Services

Our Services may integrate third-party platforms for their well functioning, therefore We are not responsible for their privacy practices. However, We insure these practices do not expose our user.

16. Cookies & Tracking Technologies (Website)

Our website may use:

• Cookies

• Analytics tools

These provide a considerable leverage to us in order to:

• Improve user experience

• Analyze usage trends

You can control cookies through your browser settings.

17. Future Platform Expansion

WoteMart is targeting in a near future to evolve into:

• A Business to Business (B2B) marketplace

• A Software As A Service (SaaS) ecosystem

Any new data usage will be handled transparently and in accordance with this Privacy Policy.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically. In case of any amendments We will be notifying our different users by:

• Updating the "Last Updated" date

• Providing notifications where required

19. Contact Information

If you have any questions related to this Privacy Policy, you may contact us on:

• Email: privacy@wotemart.com

• Website: https://wotemart.com/contact

Questions About Our Privacy Policy?

If you have any questions related to this Privacy Policy, please don't hesitate to contact us: